Frequently asked questions

 

What are 'immersive experiences'?

  • Immersive Experiences® is the registered and trademark company of Immersive Dome Experiences Ltd - An award-winning british planetarium firm

  • Our services cover various sectors, including but not limited to:

    • Education (National and worldwide)

    • Entertainment

    • Business

    • Products

    • Content production

    • 360° projection technology

    • Experientials

    • International exhibitions

How big are your digital planetariums?

  • Our planetariums comes in a range of sizes including: 5m, 6m, 7m, 8m, 9m, 10m

  • We also design planetariums to any size, but mainly 4m - 12m for portables and up to 30m for fixed domes installation

Can these domes be used outdoors?

  • All our domes are made for indoor use only, however they can be used outside if sheltered inside a dry, secure marquee or one of our marquee domes

  • All of domes are weighed and/or tethered down and can withstand a wind rating of up to 25 mph depending on conditions and environment. For safety, we will stop shows if the wind speed approach 15-20 mph, as the surrounding area may pose more of a threat than the domes themselves

How many people can the domes accommodate?

  • Domes have a various capacities based on age, and size of audiences. This can be range from 35 audiences members for our smallest domes to 100 for our largest domes.

  • Our Education page has more information on capacities of our domes

How much space do the domes require?

  • As we have a large fleet of domes and installation, please visit the individual pages for planetariums, VR, exhibitons etc. These pages will contain information relating to recommend space requirements.

  • As a rule of thumb, but under no means is this our set requirement, we recommend at least 1m clearance around our installations with the exception of height

How far do you travel?

  • We are an international company with bases not only in the UK but also outside the UK. Therefore, we cover all over the world, so long as your region has local and international courier and transport access, as well as safety in place for us to install our systems

Do you offer accessible shows?

  • all our domes are fully wheelchair accessible. 

  • many of our shows are also available in different languages, please check the catalogue or contact us for details. 

Can I create my own content to screen in your dome?

  • Yes, we are strong advocates of the new ‘fulldome’ (360˚) digital medium and will happily work with you to create your own content.

Payments and cancellation policies?

  • Unless otherwise agreed and authorised in writing, all purchases and hiring of our serviees requirement full payment in advance

  • Typically, UK schools are permitted to pay up to one week before the booking date, however we reserve the right to cancel the booking if payment is not made
  • International bookings require full payment in advance
  • International purchase require at least 50% deposit, and remaining 50% upon procurement of all items
  • Business and corporate installations can request flexible payment terms, such as 40% contrcat signed, 40% upon delivery and installation and 20% upon completion and removal

Head office

Immersive Dome Experiences Ltd
86-90 Paul Street
London
EC2A 4NE, United Kingdom

info@immersive-experiences.co.uk

INTERNATIONAL BASES & PARTNERS

USA | Europe | Middle East | Asia | Africa

Business hours

Operating: 24/7 365 days a year

Office hours: Mon - Fri 9am-5pm

Out of hours:  +44 (0) 791 4512 536

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